Contact
Need help accessing your guide or audiobook?
Check if your question is answered below before reaching out.
Can't find your order confirmation email?
After purchasing, you'll receive an order confirmation email from contact@babysleepcode.com.au.
If you can't find it, please check your junk, spam or promotions folder.
Having trouble accessing your ebook?
iPhone / iPad
The Newborn Sleep Guide downloads as an ePub file (around 25MB), so it may take a moment to download. If you see a blank or loading screen after tapping download, the file may have already downloaded to your device.
- Open the Files app
- Tap Browse → Downloads
- Find your Newborn Sleep Guide and tap to open it in Apple Books
If you don't have Apple Books, you can download it free from the App Store.
Still having trouble? You can download the PDF/Android version instead — this is a standard PDF and will open on most devices.
All other guides are PDFs and can be opened in your browser or saved to your Files app for easy access later.
Android
All guides download as PDFs. They can be opened in your browser or found in My Files / File Manager → Downloads.
Having trouble accessing your audiobook?
Your audiobook access is sent in a separate email with the subject:
"Your audio access: Baby Sleep Audiobooks by Baby Sleep Code"
This email contains your personal access link and instructions for how to start listening.
Can't see it? Check your junk, spam or promotions folder first.