Contact
Can’t find your order confirmation or link to your guide?
You’ll receive two emails after purchase:
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An order confirmation email from contact@babysleepcode.com.au
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A second email from noreply@digital-downloads.com with the subject line “Your baby sleep guide is ready!” — this includes your download link
If you can’t find the emails in your inbox, please check your junk or spam folder. If you think you may have entered the wrong email address at checkout, get in touch using the form below and we’ll help you out.
If you're on your phone, the guide will open in your browser after downloading. We recommend bookmarking the page or saving the file to your device or cloud storage so you can come back to it anytime.
Having trouble finding your guide after downloading?
For iPhone Users:
After tapping the 'Download' link, your guide is automatically saved to the Downloads folder. To find it:
Open the Files app.
Tap 'Browse' at the bottom-right corner.
Select the 'Downloads' or 'Recent' folder.
For Android Users:
After tapping the 'Download' link, your guide will be saved to the Documents folder. To locate it:
Open the app drawer by swiping up from the bottom of your screen.
Select 'My Files' (or 'File Manager').
Tap on 'Documents' to find your guide.
Looking for your 3–5 Month Sleep Workshop?
If you purchased the workshop alongside your routines, you’ll receive:
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An email from noreply@digital-downloads.com with your routine download link
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An order confirmation email from contact@babysleepcode.com.au with the workshop viewing link
Both emails may take a few minutes and can land in your junk or spam folder, so be sure to check there first.
If you've provided the wrong email address at checkout use the contact form below and we’ll get it sorted for you.